Privacy Policy

Introduction

Below, we provide information about the processing of personal data when using our website. Personal data includes any information that can be related to a specific individual, such as their name or IP address.

Consent

By using our website, you agree to our privacy policy and authorize us to collect, use, and disclose your personal information in accordance with this policy.

Scope of Data Processing and Purposes of Processing

This policy explains in detail the scope of data processing and the purposes of processing.

Storage Period

Unless expressly stated in this privacy policy, data stored by us will be deleted as soon as it is no longer necessary for the intended purposes and deletion does not conflict with any legal obligation to retain it. If data is not deleted because it is necessary for other legally permissible purposes, its processing will be restricted, meaning that the data will be blocked and not processed for other purposes. This applies, for example, to data that we are required to retain for commercial or tax reasons.

Use of Information

The information we collect is used to personalize your experience on our website, improve our customer service, administer promotions or surveys, send periodic emails, and process transactions.

Sharing Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except where necessary to comply with the law, enforce our policies, or protect our rights, property, or safety of others.

Rights of Data Subjects

Data subjects have the following rights regarding their personal data:

ARCO Rights

These are rights of access, rectification, cancellation, and opposition to the processing of personal data. At any time, the data subject or their representative may request access, rectification, cancellation, or opposition to the processing of personal data concerning them.

ACCESS: The owner shall have the right to access their personal data held by GRAN SPECT S.A. DE C.V., as well as to know the information related to the conditions and generalities of its treatment.

RECTIFICATION: The owner shall have the right to request GRAN SPECT S.A. DE C.V. to rectify or correct their personal data, when these are inaccurate, incomplete, or not up to date.

CANCELLATION: The owner shall have the right to request the cancellation of their personal data from the files, records, files, and systems of GRAN SPECT S.A. DE C.V., so that they are no longer in its possession and cease to be processed by the latter.

OBJECTION: The owner may object to the processing of their personal data or demand that it be ceased when:

• Even if the processing is lawful, it must cease to prevent its persistence from causing harm or damage to the owner, and;

• Their personal data is the subject of automated processing, which produces unwanted legal effects or significantly affects their interests, rights, or freedoms, and is intended to evaluate, without human intervention, certain personal aspects of the individual or to analyze or predict their professional performance, economic situation, health status, sexual preferences, reliability, or behavior.

Obligation to Provide Data

In the context of a commercial or other relationship, customers, interested parties, or third parties should only provide us with the personal data that is necessary for the establishment, execution, and termination of the commercial or other relationship or that we are legally obliged to collect. Without this data, we generally have to refuse to enter into a contract or provide a service, or we may no longer be able to fulfill an existing contract or other relationship.

Contact

When you contact us, for example, by email or telephone, the data you provide (e.g., names and email addresses) will be stored by us in order to respond to your inquiries.

Newsletter

We reserve the right to inform customers who have already used our services about our offers from time to time by mail or other electronic means if they have not objected to this. Customers can object to the use of their email address for advertising purposes at any time and free of charge.

Data Processing on our Website

Informational Use of the Website

When the website is used for informational purposes, i.e., when visitors to the site do not send us information separately, we collect the personal data that the browser transmits to our server to ensure the stability and security of our website. This data includes:

• IP address

• Date and time of the request

• Content of the request (specific page)

• Browser

• Language and version of the browser software.

This data is also stored in log files. It is deleted when its storage is no longer necessary.

Contact Form

When you contact us through the contact form on our website, we store the data requested there and the content of the message. We delete the data collected in this context once storage is no longer necessary.

Service Offering

We offer services through our website. We process the following data as part of the ordering process:

• First and last name

• Email address

• Phone number

• Address

• Data relevant to the provision of services

Technically Necessary Cookies

Our website uses cookies. Cookies are small text files that are stored in the web browser of the visitor's end device.

Cookies help to make the website more user-friendly, effective, and secure, insofar as these cookies are necessary for the operation of our website or its functions (hereinafter, "technically necessary cookies").

We have a legitimate interest in providing customers and other website visitors with a functional website.

Data Processing on Social Media Platforms

We are present on social media networks to present our company and services there. The operators of these networks regularly process data from their users for advertising purposes. Among other things, they create user profiles from their online behavior, which are used, for example, to display advertising on the network's pages and elsewhere on the Internet that corresponds to the users' interests. To this end, the operators of the networks store information about users' behavior in cookies on the user's computer. It is also possible that the operators combine this information with other data.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy with effect for the future. An updated version is always available here.

Questions and Comments

If you have any questions or comments about this privacy policy, please do not hesitate to contact us using the information provided on our website.